Refund policy

Changed your mind? That’s okay.

If you’re not fully satisfied, you may return items within 14 days of receiving your order, provided:

  • The product is unused and in its original condition

  • You notify us in advance at {{Email Address}}

  • You ship it back within 14 days of notification

  • Return costs are paid by the customer (unless the product is faulty)

Exceptions
We cannot accept returns of customized or personalized products unless they arrive damaged or incorrect.

Damaged Items
Please contact us within 48 hours of delivery and include a photo of the damaged item along with your order number.

Refunds
Approved refunds will be issued to the original payment method within 7 working days after we receive the returned item.